Motorcycle mix-up

A man noticed that the driver’s licence he’d had for four years did not indicate that he was also qualified to drive a motorcycle. He told us that DriveTest and the Ministry said his only recourse was to start the motorcycle licensing process all over again.

RESULT: After we intervened, Ministry officials acknowledged that the man’s licence was incomplete due to an error on their end when it was issued. They agreed to amend his licence and driving record, so he would not have to requalify for a motorcycle licence.

Read about how we helped other people in our Selected cases.